This Refund Policy applies to paid employer services supplied by AI Safety Careers and forms part of the Terms of Service.
Service provider
Tomasz Grzelak, a sole proprietor registered in Poland and operator of AI Safety Careers
Kolejowa 7/22, 06-100 Pułtusk
Poland
NIP (Polish Tax Identification Number): 7010973794
Customer, billing and refund support: support@aisafetycareers.com
Immediate start of the service
Paid employer services are supplied exclusively on a business-to-business or professional basis.
By completing payment, the employer requests and agrees that AI Safety Careers begins performing the purchased service immediately after payment is confirmed. Performance includes accepting and processing the submission, eligibility and fraud checks, manual editorial review, preparing the listing for publication, and preparing any purchased promotion option.
Public publication is not immediate. A listing becomes publicly visible only after it passes manual review.
Non-refundable circumstances
Except in the limited circumstances listed below or where mandatory law requires otherwise, payments are non-refundable after performance has begun. In particular, no refund is due because the employer:
- changes its mind after payment;
- withdraws, fills, cancels or closes the role;
- fails to provide requested information or corrections;
- receives fewer applications, candidates, clicks or commercial results than expected;
- asks to close a listing after publication;
- submits inaccurate, misleading, unlawful, unsafe, malicious, rights-infringing or otherwise prohibited content; or
- has a listing rejected, removed or stopped because it violates the Terms of Service.
When a refund is available
A refund is available only where:
- the same purchase was charged more than once or an incorrect amount was charged;
- AI Safety Careers cannot provide the paid service because of a technical or operational failure for which it is responsible;
- an accurate, good-faith submission is rejected before publication solely because AI Safety Careers determines that it falls outside the editorial scope of the website, and not because the employer breached the Terms of Service; or
- applicable law requires a refund.
If only a separately priced add-on, such as higher placement or featured promotion, cannot be delivered for a reason attributable to AI Safety Careers, the refund may be limited to the amount paid for that add-on. Once a listing has been published or a promotion option has been activated, the fee for that delivered component is non-refundable.
How to request a refund
To request a refund under one of the exceptions above, contact support@aisafetycareers.com and provide the employer account email, company name, listing title, and Stripe payment or receipt reference.
We will review the request and communicate the decision without undue delay. Approved refunds are submitted to the original payment method within 10 business days after approval. Stripe, the payment method provider, or the employer's financial institution may require additional time for the funds to appear.
For the complete contractual terms, see the Terms of Service.